Order Line: 0850 888 86 05

Distance Sales Agreement

1.1. SELLER:
Address: Osmangazi Mh. Adagulu Sk. 15/2 34887 Sancaktepe / Istanbul
Email: info@turgutoffice.com
Phone : 0850 888 86 05

1.2 BUYER:
Within the scope of this contract, the BUYER is the person who orders from the turgutoffice.com web pages. The address and contact information of the BUYER used when registering or placing an order will be taken as basis.

2.1) For orders placed with PAYMENT AT THE DOOR, everyone who accepts this contract is deemed to have declared in advance that they will receive their order in full. Legal rights can be claimed from the SELLER and the BUYER in the orders that are not received. 2.2) The SELLER tries to send its shipments to the regions with Aras Cargo, Yurtiçi Cargo, Mng Cargo, Ptt Cargo, Ups Cargo and Sürat Cargo branches within one week at the latest, but there may be delays in some regions due to shipping. The SELLER is not responsible for delays or delivery.

3.1) Since the payment will be made in cash or by credit card, no delay interest is applied by the SELLER.


4.1) The BUYER declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the current contract within the SELLER order system and has given the necessary confirmation in electronic environment. BUYER; By confirming the Preliminary Information in electronic environment, it confirms that it has obtained the address to be given by the Seller to the BUYER before the conclusion of the distance contracts, the basic features of the ordered products, the Turkish Lira price of the products including taxes, payment and delivery information accurately and completely.
4.2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period.
4.3) Shipping fee will be paid by the BUYER. The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.4) The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5) The SELLER may supply a different product of equal quality or price, or cancel the order with the knowledge of the BUYER, by informing the BUYER and by obtaining its express approval before the contractual performance obligation expires.
4.6) If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it notifies the consumer of this situation before the contractual performance obligation expires and returns the total price to the BUYER within 10 days.
4.7) The Preliminary Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.8) After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, within 3 days, provided that the BUYER has delivered the product to him. must be returned to the SELLER within In this case, the shipping costs belong to the BUYER.
4.9) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. If the BUYER cancels the order, the total amount paid will be paid to him in cash and in full within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount on the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for the possible delays and it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected to the BUYER's account by the bank. already accepting.
4.10) If the SELLER publishes special conditions other than the general sales conditions on the order system pages, the buyer is deemed to have read and accepted these conditions.

BUYER; In distance contracts regarding the sale of goods, 7 (seven) business days from the date of delivery of the product to itself or to the person/organization at the address indicated.